Stopping Allen: everything, one step, or one person
Pause stops everything and keeps the queue. A switch stops one step. Disconnecting LinkedIn for outreach ends the session. To stop one conversation, reply yourself or ask us.
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Stop everything, keep the queue
Press Pause on the status line at the top of Communications. Every step stops at once. Nothing queued is lost; press Resume and it picks up in order.
Stop everything, end the session
Settings, Integrations, "LinkedIn outreach", Disconnect. Allen's sign-in to LinkedIn ends and all sending stops. Queued items are held. Your playbook, contacts and meetings stay. The posting connection for comments is separate and keeps working. Reconnect whenever you like.
Stop one step
Flip its switch under "What Allen does for you". Auto connect off stops new requests; Auto DM off stops first messages and follow-ups; Auto follow-up off stops only the follow-ups; Auto reply off stops Allen talking to anyone and cancels replies already lined up. Queued requests and messages are held, not deleted.
Stop one message
In Review first mode, press Skip on its card. In Auto mode, nothing waits for you, so use Pause, find it on the Scheduled tab, and write to us if it must not go.
Stop Allen with one person
Once Allen hands a conversation to you ("Needs you"), it stays out of that thread for good. If you want Allen out of a conversation it is still running, reply to the person yourself on LinkedIn and email support@tryallen.ai with their name; we stop that thread for you. A rule under Train Allen such as "Never contact anyone at Acme" keeps Allen away from a company from then on.
Stop a meeting
Cancel or move it on your calendar as you would any meeting. If you would like the person told, reply to them yourself on LinkedIn.
Stop and leave the plan
Cancel from your Account page. Communication stops at the end of your billing period and the account moves to Comments, with everything you trained kept.
Related questions
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Allen is built by a small team and we read every message. Business-day replies usually come within a few hours.