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Every question we have been asked about Allen, answered in plain language. Search, or pick a topic below.
85 guides and 119 quick answers. Or jump to the full FAQ.
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Getting started
What Allen does, how to set it up, and what your first week looks like.
15 answers
Getting the most out of Allen
The setup that gets replies, the daily routine, and the habits of people Allen works best for.
18 answers
Setup guides by industry
The exact job titles, keywords, skip lists, sample comments and first DM for your kind of business.
15 answers
Finding the right posts
Job titles, keywords, countries, audiences, and why Allen picked the posts it did.
17 answers
Comments and your voice
Training Allen to sound like you, editing, rewriting, and when it skips a post.
15 answers
Autopilot
Hands-off daily commenting: turning it on, the morning email, editing the plan, pausing.
18 answers
LinkedIn safety and your connection
How Allen connects to LinkedIn, what it never does, and keeping your account in good standing.
15 answers
Replies, leads and your pipeline
Reply alerts, drafted DMs, the Pipeline board, Connections, the watchlist, and CRM push.
13 answers
Chrome extension
Comment on any post straight from your LinkedIn feed, in your voice.
9 answers
Writing your own posts
Drafting, scheduling and publishing LinkedIn posts and carousels with Allen.
7 answers
Plans, billing and credits
The free trial, what each plan includes, how credits work, changing plans, and cancelling.
28 answers
Account, team and integrations
Password, time zone, team workspaces, CRM connections, Claude and ChatGPT, mobile.
16 answers
Troubleshooting
Comments not generating, empty searches, sign-in trouble, and other things that go wrong.
11 answers
Privacy and data
What Allen stores, where the posts come from, and how to delete your data.
7 answers
Start here
The guides most people need first
Getting started
What Allen does, in plain words
Allen finds LinkedIn posts written by the people you want as customers, writes a comment on each one in your voice, posts it from your account, and tells you when someone replies.
1 min read
Getting started
Your first week with Allen
A day-by-day plan for the free trial: connect LinkedIn, train your voice, set your audience, post your first comments, and turn on Autopilot.
2 min read
Finding the right posts
How Allen decides which posts to show you
Job titles decide whose posts Allen looks for. Keywords rank them. Country, industry and skip lists trim the rest. Here is how the pieces fit together.
2 min read
Comments and your voice
Training Allen to sound like you
What to put in Train Allen: your bio, example comments, style tags, rules, comment goal and length. Plus how ratings and edits keep teaching it.
1 min read
Autopilot
How Autopilot works
On the days you pick, Allen searches in the morning, writes the comments, emails you the plan, and posts them from your account a few minutes apart.
2 min read
LinkedIn safety and your connection
Is Allen safe for my LinkedIn account?
Allen acts through LinkedIn's official API with a permission you grant on LinkedIn's own screen. No password, no browser bot, a small daily number, and you see everything first.
2 min read
Replies, leads and your pipeline
Reply alerts and drafted DMs
Allen checks your comments for replies, emails you when someone answers, and drafts a DM in your voice that picks up where the comment left off.
1 min read
Getting the most out of Allen
The 30-minute setup that gets replies
Most accounts that get replies in week one did the same five things in their first half hour. Here they are, in order, with how long each takes.
2 min read
Getting the most out of Allen
The 10-minute daily routine
What to actually do each day once Autopilot is on: read the plan, send the DMs, rate a few comments, and nothing else.
2 min read
Getting the most out of Allen
DM templates: first reply, follow-up, booking the call, and after
Eight short message templates for the moments after a comment gets a reply. Copy them, or use them to judge the draft Allen writes for you in Pipeline.
3 min read
Setup guides by industry
Setup guide: recruiters and staffing
Two audiences, hiring managers and candidates, each with its own titles and keywords. Sample comments, Autopilot settings and the first DM for a recruiter.
2 min read
Setup guides by industry
Setup guide: marketing and creative agencies
How an agency owner targets business owners instead of other agencies, with titles, keywords, skip lists, sample comments and the first DM.
3 min read
Setup guides by industry
Setup guide: B2B sales reps, SDRs and AEs
Your territory's buyers by exact title, warming before the sequence, and the comment-then-connect rhythm that lifts reply rates. Sample comments and the first DM for a rep.
2 min read
Chrome extension
Installing and using the Chrome extension
Add Allen for LinkedIn from the Chrome Web Store. It puts an Allen button on every post in your feed and writes the comment into LinkedIn's own comment box.
1 min read
Writing your own posts
Writing, scheduling and publishing your own posts
The Posts page drafts a LinkedIn post from your notes in your voice, checks it against good-post rules, and publishes it now or at a scheduled time.
1 min read
Plans, billing and credits
Plans and what each one includes
Basic is $39 a month for Allen three days a week. Professional is $97 for every weekday. Team is $197 for three seats. Every plan has every feature.
1 min read
Plans, billing and credits
How the free trial works
Seven days, full access, card required, nothing charged until day seven. You get an email three days before, and cancelling during the trial costs nothing.
1 min read
Troubleshooting
Comments are not generating or the run did not finish
What each run error means and the fix for it, from a brief hiccup to a session that needs a fresh sign-in.
2 min read
Privacy and data
What Allen stores, and what it never has
Your name, email, LinkedIn ID and photo, the posting permission (encrypted), your voice training, and the comments and leads Allen produced. Never your LinkedIn password.
1 min read
Common questions
The questions we get asked most
On the days you pick, Allen finds fresh LinkedIn posts written by the people you want as customers, writes a comment on each one in your voice, and posts them from your own LinkedIn account a few minutes apart. When someone replies, Allen emails you their name and what they said, and drafts a DM for you to send.
Go deeper
How to get more out of LinkedIn
Agency Growth · 4 min read
How Agency Owners Use LinkedIn Comments to Land Clients Without Cold Pitching
You're not selling a product with a demo and a trial button. You're selling trust in your judgment, and that doesn't build from a cold DM no matter how well it's written.
Product · 4 min read
The Prospect-Match Problem: Why Keyword Alerts Aren't Enough
A VP of Sales, a recruiter, and a student can all match the same keyword. Only one is worth your time, and sorting them out is where the fifteen minutes goes.
B2B Sales · 4 min read
How B2B Sales Leaders Are Turning Comments Into Warm Leads
Most sales leaders tell reps to be more active on LinkedIn and never say what happens after the comment posts. Here's the framework that closes that gap.
Still stuck?
A person will answer.
Allen is built by a small team and we read every message. Business-day replies usually come within a few hours.