Your Account page: password, time zone, history and more
Where to change your password, see your plan and billing date, buy credits, clear your history, and find your CRM connections.
1 min read
Password
Change it under Change Password on your Account page. At least eight characters. If you are locked out, use Forgot password on the sign-in page and we email you a reset link.
Email address
Your email is your login and where every alert goes. To change it, email support@tryallen.ai from your current address and tell us the new one. We confirm the change by email to both addresses.
Signing in with Google
If you signed up with Google, keep using the Google button to sign in. You can also set a password from your Account page so email and password work too, which the mobile app needs.
Time zone
Set on the Autopilot page. It drives your posting schedule, your streak, and when emails arrive.
Plan and billing
Your Account page shows your plan, status, and next billing date. Manage Subscription opens Stripe's billing portal for cards, invoices and plan changes. Buy credits adds a pack.
Clear history
Clear all run history, posts and generated comments from your Account page. This cannot be undone. It does not touch your voice training, audiences, pipeline or credits.
CRM connections and LinkedIn
Both live under Settings, Integrations, linked from your Account page.
Notifications
Allen sends only what you need: the Autopilot morning plan, reply alerts, trial and billing notices, and a reminder when LinkedIn needs reconnecting. Every email has an unsubscribe link for marketing messages. Account and billing emails cannot be turned off while you have an account.
Related questions
Still stuck?
A person will answer.
Allen is built by a small team and we read every message. Business-day replies usually come within a few hours.