Finding the right posts
Job titles, keywords, countries, audiences, and why Allen picked the posts it did.
Guides
How Allen decides which posts to show you
Job titles decide whose posts Allen looks for. Keywords rank them. Country, industry and skip lists trim the rest. Here is how the pieces fit together.
2 min read
Setting up your audience (and running more than one)
How to describe your customers so Allen finds them, how to let Allen suggest an audience, and when to split into several audiences.
1 min read
Choosing keywords that bring in the right posts
Keywords should be what your buyers talk about, not what you sell. Examples, limits, and the words-to-skip list.
1 min read
Only showing people in one country
Set a target country under Prospects and Allen verifies each author's real location before showing their post.
1 min read
Allen keeps showing the wrong kind of people
If your results are full of marketers, coaches, or people in the wrong industry, the fix is almost always in your job titles and skip lists.
1 min read
Company pages: commenting on them and posting as one
Allen can comment on posts from company and news pages if you turn that on. It always comments as you, never as a company page.
1 min read
Quick answers
Still stuck?
A person will answer.
Allen is built by a small team and we read every message. Business-day replies usually come within a few hours.